Many hosting companies in the web hosting industry have become fully aware of the environmental impact due to the amount of electricity required to operate a server data center. And in response, many have taken a stance to do their part to reduce the electricity they use, and promote alternative energy sources such as wind, solar, and hydro.
Fatcow is a long-term veteran of the hosting industry starting in 1998. Their hosting company was built upon the theme that outstanding service and an excellent customer experience is the right thing to do as a company.
Disclosure: We are a professional review site that receives compensation from Fatcow. We test each product thoroughly and give high marks to only the very best. We are independently owned and the opinions expressed here are our own.
|Money Back Guarantee||30 Days|
|Domain Name Features|
|Control Panel Type||vDeck|
|PHP / PHP5||Yes / Yes|
|CGI / Fast-CGI||Yes / No|
|Ruby on Rails||No|
|Secure Shell (SSH)||No|
|Phone Support||Yes (24/7)|
|Email / Ticket System||Yes (24/7)|
|Live Chat||Yes (24/7)|
|2||Powered By 100% Wind Energy|
|3||Load Balancing Technology|
|4||Daily Server Backups|
|5||PayPal Shopping Cart Integration|
|6||Shared SSL Available|
One Plan – One Price (8 / 10)
As a first step in making the customer experience a great one, Fatcow offers only a single plan rather than confusing customers with a long list of options, plans, and prices. Their plan is regularly only $8.25 per month, but at the time of this review they offer a special of just $3.66 per month.
Their plan includes a full list of desirable features including unlimited bandwidth, disk space, email accounts, MySQL databases, and as many domains as you want on one account. Fatcow supports all the popular and most-used scripting languages like Python and PHP 4 & 5. Plus, Fatcow offers bonus 3rd party plugins for free including image galleries, poll software, and bulletin boards.
Long List of Extra Services (7 / 10)
If you operate an online business, Fatcow offers professional services to help you succeed including private SSL certificates, SEO services, scripting, marketing services, website management, and professional e-commerce consulting.
Plenty of Marketing Help (8.5 / 10)
Along with their low-priced plan, Fatcow also gives each client free marketing credits valued at over $150 to use with Yahoo!/Bing, Google Adwords, and Facebook advertising. These free marketing credits are a big bonus for clients to get started promoting their website through major search engines and social media.
Technical Service with a “HeiferCratic Oath” (10 / 10)
Fatcow knows that outstanding service is a top priority for their clients. That is why they offer a “HeiferCratic Oath” that states that they will provide US-based customer service, answer calls within 2 minutes (on average), and set up a firm deadline to resolve issues. They also vow to maintain an “enthusiastic” and “maintain pleasant support experience by remaining friendly and courteous at all times.”
And Fatcow backs up their top-notch service with a guarantee that if customers do not feel that they satisfied their oath, a full month hosting credit will be provided.
Environmentally Conscious (9 / 10)
As noted, Fatcow takes careful measures to ensure that their hosting service is as carbon-neutral and eco-friendly as possible. They purchase 100% of their energy usage through Renewable Energy Credits that promote alternative energy sources like wind, hydro, and solar power. All clients get the use of a “Green” badge to proudly display on their own website.
Conclusion (9 / 10)
Fatcow may not sound like the usual high-tech hosting names, but with their longevity, high customer service focus, and all-inclusive hosting plan, their brand of hosting is certainly worth consideration.